Image source: Godaddy
We all know that GoDaddy is one of the most popular packages out there when it comes to setting up, designing and hosting a website for your business. They’re comprehensive and offer everything you need, including domain name and hosting services, and were an early innovator in the field.
Since GoDaddy’s inception way back in 1997, they’ve built a community of 17 million customers and over 6,000 employees around the world.
If you’re setting up a business website, you need to be accessible and that means having an email that’s connected directly to your site and is reliable and consistent. Today, we’re going to talk about how to set up email for your GoDaddy site, from start to finish.
Why Go with a GoDaddy Email?
There are two options you can consider for email with your GoDaddy site: a regular email account, or a forwarding email account. With a regular email account, you’ll be able to send, receive and get to your email either from webmail or by using an email client application such as Apple Mail or Outlook.
A forwarding email account will allow you to send incoming emails directly to another email address. With a forwarding account, nothing is stored and there’s no inbox tied to that account – instead, any emails you receive will be redirected to the email address you specify.
An email address for your GoDaddy account can’t be simultaneously be an email account and a forwarding email account, however. With any address you use, you’ll have to choose one of these services or the other. Should you decide to change your mind, you can delete the account at any time and reconfigure it as the other option. A third option, however, is a regular email account that also sends copies of any incoming email messages to another email address of your choice.
There’s one really concrete reason for having an email address through your GoDaddy site, however, and that’s professionalism. Studies have shown that customers are nine times as likely to choose an online business with a professional email address, over a business with email@example.com as an address. Having a memorable email address that’s domain-based means that every email you send or receive helps brand, identify and promote your company.
It indicates that your company is serious enough about what it’s doing to have not only its own website, but a company-based email address, and that’s a subtle way of reinforcing your brand that nonetheless carries a lot of weight with people. With a domain-based account, you can also create auxiliary email addresses such as firstname.lastname@example.org or email@example.com that add cachet to your company – even if it’s only staffed by you and one other person.
How It’s Done
Actually getting your GoDaddy domain-based email up and running is fairly simple.
- Log into your GoDaddy account, and click Workspace Email.
- Decide which account you’d like to use and click Manage.
- Next to the account you’ve decided to use, click Setup.
- Decide on the account credit you’d like to use, and remember to include type, size and region.
- Select a domain or product that you’d like to see associated with this email account, then click Setup.
- Next, go back to the email list and click Manage next to the account you’d like to use (your browser may need to be refreshed for the new email plan to display properly).
- Click Create at the top of the email address list.
- Decide on the actual email address you’d like to create, such as firstname.lastname@example.org.
- Enter a password for the new email address and confirm it, then click Create.
You’ll get a message to inform you that your email address is being created – just click Send to send a notification to your new GoDaddy account email, or create a different email address. Before long, you’ll see a confirmation email with links that will allow you to create an email client on your mobile device or desktop, set up group calendars, set up and manage online storage, and access other features.
Your new email addresses and accounts should be available and ready to use within 90 minutes time.
Using the Email Setup Wizard
For setting up mobile or desktop email clients, the Email Setup Wizard is another good option.
- Log in to your GoDaddy account and select Workspace Email.
- Click on Email Setup Center and select Get Started. An Email Setup Wizard will appear and will help walk you through the steps.
- Click on Mobile Device or Desktop Client for your email. If you clicked on Mobile Device, select the email account you want to set up, using the Choose an Account list.
- See the Choose a Mobile Device list, click on the type of device you want to use and click Next.
- You’ll see a Setup page for the device you selected – follow the instructions on this page and set up email on your desired mobile device. These steps will be pretty much the same should you choose Desktop Client rather than Mobile Device.
Using Gmail for Your GoDaddy Email
Here’s one more option for GoDaddy email…and that’s using your Gmail account. Sounds crazy? Well, it isn’t.
There are two possible scenarios where this might be doable. One is if you’re using Gmail apps for business, logging into your Gmail with an address such as email@example.com, rather than firstname.lastname@example.org. The other possible instance is for a more traditional Gmail configuration, in other words logging in using your Gmail username.
Here’s how to do this in the first scenario:
- Go to Gmail and click on the Settings gear icon at the top right corner.
- Click on the Accounts and Import tab. You’ll see an option that says “Check mail from other accounts (using POP3),” and click on “Add a POP3 mail account you own.”
- You’ll see a popup where you can enter your email address, so enter email@example.com and click on Next Step.
- Under User Name, just enter firstname.lastname@example.org – your email should be the same as what you normally use for your email address with your GoDaddy webmail. Don’t change anything on the Pop Server and Port and click on “Label Incoming Messages.” You can opt for “Leave a copy of retrieved messages on the server,” should you want to keep all emails on your GoDaddy server as well.
- Just click on Add Account and you will have successfully merged your GoDaddy email account onto your Gmail.
- To verify, just click on “Send Verification.” Go into your GoDaddy email account using the GoDaddy.com webmail application and you should see an email from “Gmail Team.” There will be a verification link that you can click on to verify the account.
If you’re using your more conventional username, as in email@example.com, here’s how to go about it:
- Log into Gmail and click on the Settings gear icon at the upper right.
- Click on Settings, then select the Accounts and Import tab. Look for “Check mail from other accounts (using POP3)” and select “Add a POP3 mail account you own.”
- You’ll see a popup where you can enter your email address of firstname.lastname@example.org – enter it and click on Next Step.
- You’ll then see a box for Username; enter that same email address and enter the password you typically use for your GoDaddy webmail.
- This is important: for Pop Server, enter pop.secureserver.net, and for Port, enter 995. Check the “always use SSL” box and check “Label Incoming Messages” box. Should you still like to keep all copies of emails on your GoDaddy server, check the box “Leave a copy of retrieved messages on the server.” Click on Add Account.
- Click on the box “yes, I want to be able to send email as…”, then click on Next Step.
- Select the name you want to see when sending an email, then click on Next Step. Leave the box marked as “Alias” checked.
- For SMTP settings: your SMPT server should be smptout.secureserver.net, and the port should be 465. Enter your username (email@example.com), enter your password and click on Add Account.
- You’re almost there – you should get an email with a confirmation code. Log in to your GoDaddy email account, from the GoDaddy.com webmail application, and see the email from “Gmail Team.”
What Does GoDaddy Workspace Email Cost?
Lately, the folks at GoDaddy have made some changes to their packages and pricing for Workspace email, after feedback from customers. They include less spam (thanks to more sophisticated filters) and a faster, more reliable email service.
Your first five mailboxes with your account will cost $9.99 per month, and each additional mailbox will be $1.99 per month. Considering the needs of most smaller ecommerce sites or small businesses, five email accounts should cover just about all needs.
You can also archive emails through your GoDaddy email account, and it’s a lot easier and better organized than just creating dozens of folders. Even small businesses can generate hundreds of emails pretty quickly, and there are instances where you need access to emails that might be several years old. That could include customer disputes, industry compliance with regulations such as HIPAA or FINRA or legal exposure where emails could be crucial to getting you through a difficult situation.
GoDaddy’s email archiving offers unlimited storage and 99.9% uptime, with restricted or authenticated user access and an audit trail. You can archive up to 500 types of attachment, and packages are available with 50GB of email storage and as much as 1 TB of secure online storage, with free DocuSign service for electronically signing documents.
Archiving is backed up every four to eight hours. If you’re storing files in the Office 365 cloud, remember that’s not the same as archiving. These files won’t be backed up for restoration purposes – archiving is for long-term recovery of data for compliance or litigation, and has to meet certain standards.
Let’s Sum Things Up
GoDaddy wouldn’t have been leading the game for the last 20 years if they weren’t doing things right. They’ve become a go-to resource for anyone who’s wanting to develop, maintain and host a website for ecommerce or a business, and with their combination of pricing, service and features, it’s not hard to understand why.
When you’re running a business, perceptions are everything, from the look and layout of your website to the responsiveness of your customer service to – well, everything. Perceptions turn into relationships, and everything turns on relationships, including the conversions that will keep your company thriving. Having an email address that’s tied directly to your company’s website and domain goes a long way toward ensuring those perceptions are going to be the kind you want.
That’s along with a streamlined management system that doesn’t require you to click on dozens of control panels to make minute changes to your site, and an entire suite of features such as cloud backup, free reporting on site performance, automated security checkups and much more. Tools that are designed for webmasters, but are easy enough for site owners to access and understand.
Considering how GoDaddy makes it easy to set up and maintain multiple email accounts for your company’s site, it just makes sense to go that route, doesn’t it?