Any enterprise must clear many hurdles on their way to success. They must find their client base. Every company must build a good reputation and maintain it. They must focus their profits and put enough money back to see themselves through inevitable difficulties. Businesses must sometimes face unique challenges that are not easily foreseeable. For example, a major financial partner could fail or back out of a deal. Therefore, all organizations should develop a strong disaster recovery plan.
The country could experience an economic depression, depleting their customer base and depriving them of the funds necessary for operation. There are also even more unusual threats, though they tend to occupy a greater proportion of our attention. Hackers and other criminal abusers of our computer infrastructure proliferate on a daily basis. Robbers, burglars, and thieves have the potential to attack the real world locations of the business and their suppliers.
Perhaps worst of all are the disasters such as earthquakes, tsunamis, weather-related calamities and even terrorist attacks that have the potential to be enormous threats to businesses. In any situation such as that it will be essential to have a plan, as that will be the nucleus about which disparate ameliorative efforts can collect. Clear disaster recovery plan and standards can make the difference between a business in failure and an enterprise that bounces back from adversity.
An Illustrative Example of a Modern Disaster
To choose one example, even a casual glance at the news reveals many leading stories of cyber attacks on private enterprises and corporations in recent months. There have been cases in recent years where the credit card numbers and other personal information stored by a major business were hacked, stolen and manipulated. This could wreak havoc on any number business operations, and this harm can occur both instantaneously and in ways that have long lasting effects.
As this is typical of the disasters that afflict modern businesses, it is instructive to consider this example when discussing a disaster recovery plan and disaster recovery standards. After all, the meaning of the term “disaster” is a sudden and traumatic event that destroys critical structures of both the abstract and concrete variety. A credit card hack certainly qualifies. This happens especially when one considers the harm done to the business’s consumer trust and reputation.
Disaster Recovery Standards for IT
A good disaster recovery plan has perhaps the most application to IT, both with infrastructure and with data. Specialists usually develop strong parameters for response to physical calamity. For example, a fire in business will result in response by the local firefighters. They can expect to find a functioning fire hydrant conveniently located to the scene of the conflagration.
After the blaze is extinguished, the owner of the business may present their insurance company with a clear inventory of objects of value destroyed. This is much less straightforward with IT disasters. Moreover, IT disasters are quickly becoming one of the most important types of disaster in the world. Consider once again the case of a large-scale hack of credit card numbers. This is undoubtedly a disaster. It requires a coordinated response, limitation of damage, buttressing of critical infrastructure and systemic repair.
1. Coordinated Response
The first thing to do is to make the proper people aware of the disaster. This includes professionals who can confidently and effectively respond. An example is any individual with special knowledge of the situation or the affected business who has the potential to help. Other examples are affected regulatory agencies and anyone who might be immediately affected by the issue. Companies should inform customers and other people who rely on the enterprise. After all, they must also plan their response.
2. Limitation of Damage
Just as stopping the spread of a wildfire or the evacuation of a building harmed by a tornado might be the first tasks carried out after disaster strikes, isolation and replication of sensitive data will be a critical task in an IT disaster. No effort should ever be spared to stop the problem from getting worse before beginning the difficult tasks of repair.
3. Critical Infrastructure
Physical disasters require the clearing of roads, the re-establishment of power lines and necessary repairs to the water system. IT disasters necessitate the replacement of affected equipment, whether the damage refers to a storm or hack through a firmware vulnerability that is irreversible.
4. Systemic Repair
The infrastructure that makes up a business is both abstract and concrete. The physical location of the hardware and the employees is that which is vulnerable to physical disaster. A flood or a fire can destroy valuable computers, damage hard drives and lose crucial data. Specialists should physically replace IT systems often. These systems wear out, become obsolete or prove themselves insufficient to the challenges. In the case of credit card hacks, it is essential to inspect the business’s systems. This way, you will make sure there are no physical vulnerabilities such as credit card skimmers. However, the more subtle and perhaps the most foundations of any business are not concrete, but abstract.
Reputation and Disaster
The trust of customers is one of the most important things a company can own. Furthermore, their reputation even qualifies as property in the eyes of the law. Re-establishing customer trust in their services and their ability to accept payment is critical. If clients are not sure that their credit card information will not be hacked, then they may hesitate before making an online purchase. When investors fear about their investments being unprotected, they can stop taking risks by interrupting the relationship venture. The threat of cyber-terrorism infringing on personal information and funds is a serious fear in this age of internet banking, shopping, and investing. A company should take care of a breach in security by taking all necessary measures. Otherwise, it can permanently scar name brands, ruin careers and decide the fate of the business.
A robust disaster recovery plan can make a difference between customer trust and lost business. Take the steps necessary to protect your company from disaster and terrorist activity. You will create peace of mind for the owners and investors, improve security, and assure the best response possible to the vagaries of an uncertain world. A disaster recovery plan let you look at the future with hope instead of living in fear of calamity.