February 23, 2012

Business Continuity Awareness Week 2012 — Reminder — March 19-23

 

Photo courtesy of blog.clearrisk.com

Business Continuity Awareness Week (“BCAW”)  2012 is fast approaching and with this year’s BCAW 2012 theme about time, we should all be aware of the fact the time is not usually on your side in a crisis — therefore our staff recommends participation in BCAW 2012 for all business continuity planners.

First a few general reminders:

  1. the Business Continuity Awareness Week (BCAW) is the global educational event for people to learn more about Business Continuity Management (BCM).
  2. BCAW is facilitated by the Business Continuity Institute (BCI), the prestigious international membership body for BCM — approaching 7,000 members in some 100 countries.
  3. In a crisis, people are making decisions under pressure, options are reduced and media scrutiny may be at its greatest.  Indeed, how well or badly a crisis is managed may have greater consequences for the organization than the original incident.  Whether a small business or a major multi-national, the challenges are the same, it’s just that some have further to fall!

Our staff supports the premise of BCAW 2012 – i.e. …dealing effectively with an incident on any scale requires Business Continuity Management (BCM) – a set of practices and capabilities, which have been crafted into a tried and tested framework to help you identify and manage the consequences of disruption to your organization regardless of cause.

BCAW 2012 will provide the opportunity for disaster preparedness and risk management teams to;

  1. engage with business continuity professionals from around the world,
  2. learn about the importance of dealing effectively with incidents on varying scales, and,
  3. develop methodologies and strategies on how to make an organization more resilient.

Some of the highlights of BCAW 2012 will include: (a) New research: The BCI and its partners will be publishing new research and papers throughout the week, (b) BC24: the ground breaking, multi-role, online incident simulation game to test your organization’s crisis management skills, and informally benchmark with organizations across the world, (c) New webcasts: A multiple free offering of webcast presentations which will run throughout the week, (d) BCAW 2012 Forum: a LinkedIn Forum for newcomers to ask questions of the BC community and for more experienced practitioners to debate the hot topics in the industry, and, (e) In-house Awareness Opportunities – This will be an opportunity for existing BCM practitioners who are looking to run awareness raising activities within their own organizations.

If you are interested in participating, sponsoring or just being an active listen to these valuable opportunities, or, if you have any questions about BCAW 2012CLICK HERE.

If applicable, please pass this information along to those business continuity or crisis management planning groups in your organization, and, to those PS-Prep strategy planning teams in private sector companies.

Compliance Officer and In-House Counsel — Synergies and Conflicts

Amy E. Hutchens, a frequent contributing writer for this website and the National Contract Management Association (NCMA), has written an interesting article entitled “Wearing Two Hats: The Dual Roles of In-house Counsel and Compliance Officer”, and, given the fact that corporate regulatory and enforcement authorities have become more active and aggressive in the past several months, our staff would like to encourage a more detailed reading of Amy’s approach to this dual challenge often facing a new arrival to a new in-house counsel appointment.   Of course, economic constraints can often be their own motivation(s) for trying to combine these often conflicting roles in an organization.

As Amy states in her article, “…wearing the hats of both in-house counsel and compliance officer can be challenging and rewarding at best and can become a nightmare at worst.”

The question(s) Hutchens addresses in this article speak to the very realistic world challenges of risk that organizations –both large and small – live with every day, and, in doing so, they also raise the possibilities of real world consequences that often result from a decision to unify the roles of in-house counsel and compliance officer within any one organization.

Let us know your thoughts and comments as you read more of how Hutchens attempts to answer the following questions:

  1. Given today’s business environment, is it realistic to expect a general counsel to operate as a great compliance officer?
  2. Are the inherent conflicts reconcilable?
  3. Is executive management deprived of a valuable perspective when the roles are combined?

Click on the following link Wearing Two Hats by Amy E Hutchens to read the full article.

If applicable, please pass this information along to those business continuity, disaster preparedness, risk management or even PS-Prep strategy planning teams, as well as, compliance officer or general counsel individuals in your organization.

Click here to view the National Contract Management Association website for more related articles and information on the topic of compliance and in-house counsel activities. (Registration Required)

Amy E. Hutchens is general counsel and Vice President of Compliance and Ethics Services for Watermark Risk Management International, LLC.

Photo courtesy of National Contract Management Association (NCMA) Magazine – Feb 2012

Threats for 2012 Global Business Continuity — New Survey Results Released

Photo courtesy of gpnetnow.com

Business continuity and risk management planning groups would benefit from reviewing the results of a new survey report recently released by the Business Continuity Institute and given the title “Horizon Scan 2012”.

In this report, four hundred and fifty eight (458) organizations — reporting from the U.K., USA, Australia, Canada and South Africa — during the period of 5-20 December, 2011, have indicated that business continuity practitioners are applying business continuity management to a wider range of threat categories than those with which the BC discipline is more traditionally associated, and, perhaps, equally important, it raises the question as to the extent that individual organizations can deal with these challenges by themselves.

A short list of the threats identified by survey participants in this report would include: unplanned IT/Telecom outage(s), adverse weather, cyber-attack, acts of terrorism, utility interruption(s), availability of workforce(s), new laws and/or regulations, social/civil unrest, major customer/supplier disruption(s), or the availability/cost of credit/finance.

Of particular importance and/or interest is the section dealing with the evaluation of threats as perceived by the primary activities of operational groups within an organization — e.g. the top three threats as seen by the information and communications group are stated as: (1) unplanned IT / Telecom outage, (2) Data breach and (3) Cyber-attack …..While the top three evaluated threats as seen by the manufacturing group are: (1) Supply chain disruption, (2) Unplanned IT/Telecom outage, and (3) Product safety incident.

Our staff recommends that this report be added to the reading resource libraries of those disaster preparedness, crisis management and/or risk management planning teams in your enterprise level organizations.  And, if you are a private sector smaller company, please share this information with your PS-Prep strategy planning groups.

Click here to read more, and to download and view the full report.

Again, we thank the Business Continuity Institute for making this resource available to all BC/DR planning teams.

Risk Management and Crisis Response Traits

In a recent article written by Kevin M. Quinley, entitled “Avoid These Seven Traits that Will Sink Your Risk Management Program!”, the topic of organizational crisis management in the context of product liability is addressed from an interesting adaption of consultant Jim Lukaszewski’s presentation identifying seven behaviors that spell trouble when it comes to how an organization will act when faced with an unexpected crisis or disruptive event.

Quinley’s article should focus our readers’ attention on several perceived typical reactions by organizations when faced with a disruptive event — like a product liability claim or law suit.  And, by learning from this information, it could be a first important step for an organization to take toward building a strong corporate risk management and mitigation plan against these potential threats.

A quick summary of those typical reactions expressed by both Llukaszewski and Quinley are:

  1. Denial
  2. Victim Confusion
  3. “Testosterosis”
  4. Arrogance
  5. Scapegoating
  6. Media-Phobia
  7. Whining Parties

Click here to read Quinley’s full article.

If applicable, please pass this information along to those risk management team members in your organization.  And, in some cases for smaller companies in the private sector, PS-Prep strategy and business continuity planning groups could add this content to their library of available reference materials as well.

PRIVATE SECTOR UPDATE — DHS Presents State of America’s Homeland Security

Photo courtesy of DHS

PS-Prep strategy planning groups, along with all business continuity and risk management members of teams in organizations of all sizes should be interested in listening to Janet Napolitano, Department of Homeland Security Secretary (DHS), as she delivers the second annual State of America’s Homeland Security address, on Monday, January 30 2012 at 1:00 PM EST.

Increasing our nation’s security and resilience remains a goal achieved through strong connections between DHS and our nation’s private sector.

Click here to watch Janet Napolitano’s presentation LIVE on Monday, January 30 2012 at 1:00 PM EST.

Business Continuity and Emergency Management Plan Testing — Need Help Pitching the Need?

Photo courtesy of blog.abn.org.au

Many of the readers of this website belong to emergency management and business continuity planning teams.  And, hopefully, those disaster preparedness focused teams are testing their emergency, continuity and disaster recovery plans regularly.

But if not, or if those risk management centered groups are looking for some useful information to assist the testing of those BC/DR plans, then, an article written by Jim Satterfield is a valuable resource to turn to when you need content and reasons to convince your fellow BC/DR team members – or even upper management — that funding and support is justified to test your plans.

As Satterfield says, “Everyone has a role in a crisis. Some are strategic, some are tactical. How decisions are made in a crisis is critical to the outcome. Because of this, the following holds true:

  1. Practicing emergency response helps assure that the response can proceed predictably during a crisis or disaster;
  2. Participation in exercises familiarizes everyone with the vulnerabilities, impacts, plans, mitigation strategies, incident management and crisis communications;
  3. Testing allows problems or weaknesses to be identified and used to stimulate necessary and appropriate changes; and
  4. Errors committed and experience gained during testing will provide valuable insights and lessons learned that can be factored into the planning/updating process.”

The full posting by Satterfield is in two parts, so be sure to read the entire posting, and, if applicable, pass this info on to those associates in your organization or even those disaster recovery and first responder teams in your community’s Emergency and Crisis Management Response areas.  And if your organization is in the private sector, please get this info to in-house team members of the PS-Prep strategy planning leaders.

Click here to read Part 1 and Click here  to read Part 2 of Satterfield’s postings.

New Members Named to 2012 ASIS Commission on Standards and Guidelines

ASIS recently announced the selection of members that have been named to the 2012 ASIS Commission on Standards and Guidelines.  This commission has the responsibility to advance the practice of security management through the development of standards and guidelines within a voluntary, nonproprietary and consensus-based process, utilizing the knowledge, experience and expertise of ASIS membership, security professionals and the global security industry.

One of those members named to the commission is Lisa DuBrock, CPA, Managing Partner, Radian Compliance, LLC, and, a contributing editor and writer for this website.  Lisa provides our readership with her views on the topics of business continuity management systems and PS-Prep related standards and guidelines such as BS25999-2, SPC.1:2009, NFPA 1600:2010,  and ASIS/BSI BCM.01:2010.

We congratulate Lisa DuBrock along with the other members of the 2012 ASIS Commission on Standards and Guidelines.

Click here to read the full press release of this announcement.

Business Continuity Planners May Face “Frictionless Sharing” Risks from New Facebook Apps

Photo courtesy facebook.com

While information security and privacy rights protection teams within organizations continue to monitor the potential privacy risks that Facebook may be presenting to their employees, a new announcement was made today indicating that Facebook is now adding over 60+ new applications within their auto-share technology.

Click here to read a Facebook company blog covering this news as released by Facebook’s director of platform Cal Sjogreen.

As you will read, Facebook users can now immediately begin adding these new apps to their timelines.

As Sjogreen states, “…the apps are all set up to use the “frictionless sharing” function on the social network, meaning that users only have to give an app permission to share information once. After that, the app updates automatically to a user’s profile, letting their friends know instantly what they may be eating, studying or listening to at any given moment.”

While it may be too early to accurately assess any additional risks these apps may present to existing business continuity plans, it may be a good idea to inform information security specialists, risk managers and HR privacy managers of this event.

PS-Prep strategy planning teams in the private sector, in local community disaster preparedness groups and even risk mitigation discussions among family and friends may warrant a close watching of this recent announcement.

Emergency Responder Knowledge Base Website Resource Available Online 24/7

The concept now well known as “Information Sharing” had its early adoption during the implementation, in October 2003, of “Project Responder”.

This original project was jointly sponsored by the Oklahoma City Memorial Institute for the Prevention of Terrorism (MIPT) and the U.S. Department of Homeland Security (DHS), and, was meant to assist emergency and first responder teams.

The project later evolved again – into the development and now widespread use of the Responder Knowledge Base (RKB) website (www.rkb.us).

The Responder Knowledge Base website is funded by DHS’s Federal Emergency Management Agency (FEMA), and is designed specifically to provide emergency personnel and organizations with a single source of integrated information on not only products, standards, certifications, and training, but also grants, publications, and equipment.

The RKB currently makes all of this information, and more, available to almost 78,000 registered users – a number that continues to grow.

If your organization or community emergency response personnel are not yet fully aware of this great resource, click here to give them more information and reasons to join.

Private sector organizations sponsoring PS-Prep strategy planning teams should also take advantage of this valuable resource.

Photo courtesy of kevincarbonaro.com

Information Risk, Data Breach and Career Domain Websites Launched by ISMG

The Information Security Media Group (ISMG) recentlyannounced the debut of three (3) new international media sites:

  1. InfoRiskToday – which site addresses information security, risk management, fraud and compliance concerns that affect all organizations and industry sectors.
  2. DataBreachToday – will provide news, insights and education on data breach prevention, response and notification.
  3. CareersInfoSecurity – will provide a single-stop for the latest news, insights, training and education on career strategies, skills and trends for information security and risk management professionals at all levels.

Concurrent with the launch of these three new sites, ISMG also will debut soon a new, updated design for its existing sites: BankInfoSecurity; CUInfoSecurity; GovInfoSecurity and HealthcareInfoSecurity.

Click here  to read more about these new and free resource opportunities to be presented to business continuity, emergency / risk management and PS-Prep strategy planning team members.